Help Center
Practical guides for quoting, drop-off, Pasabuy, tracking, and customs on TZY-Carry.com.
How TZY-Carry works
Published corridors use PHP base rates. Drop parcels at the fixed origin hub address, complete processing with a package photo, or place a Pasabuy order. Tracking uses TZYN (shipments) and TZYP (Pasabuy).
Quick insights
UpdatedFixed drop-off hubs
Each origin country has a published drop-off address and phone. Bring parcels there — the shipper address on quote is fixed.
Check schedules first
Cutoffs, next departures, and amount-per-kilo notes are on Schedules before you quote.
Pasabuy photo required
Import a clear item photo so ops can accept the correct order, then issue a TZYP tracking number. Updates are posted on social media.
Getting started
Start here for quoting, hubs, schedules, and Pasabuy.
- Get a shipping quotePick origin/destination, packages, then process at the fixed hub.
- Shipping schedulesDispatch days, cutoffs, transit windows, and per-kilo amounts.
- Countries & drop-off hubsCoverage list with address and contact number per country.
- Pasabuy ordersBuy-and-bring requests with photo upload and social updates.
Shipping & compliance
Tracking formats, customs, prohibited items, and packing.
More help
Contact support
For cutoffs, hub directions, Pasabuy acceptance, or payment questions, reach us here.
- support@tzy-carry.com
- your real phone
- WhatsApp: +66000000000
Prefer a form? Contact us